Operational Due Diligence on Behalf of an Asset Management Firm
- Add a background color to each section div on this page. This will ensure that the progress bar does not appear in other sections of the page.
- Make sure this page uses a page-wrapper div to wrap all components on the page. This, along with step 3, makes it possible to edit the content inside of the timeline.
- Add the timeline-on-page class to the page-wrapper and the main-wrapper class. This, along with step 2, makes it possible to edit the content inside of the timeline.
what's the problem?
Our client, an asset management firm, was looking to extend a senior credit facility to a fin-tech company, an industry in which the lender did not have a sufficient operational knowledge.
our approach
Our team conducted a comprehensive operational due diligence to understand the quality of work done by the fintech team, assess the operational efficiencies, and project scalability based on the proposed capital infusion. We analyzed the company's systems, processes, and people, and conducted on-site visits and interviews with key personnel.
Findings
Our findings revealed several key areas for improvement, including outdated practices, lack of standardization in service processes, and ineffective risk management.
SOLUTION
Based on our findings, we recommended several initiatives to streamline operations, including:
• Integrating automation in the risk-analysis stage
• Implementing standard operating procedures for all service processes
• Aligning salaries and benefits with industry standards to reduce employee turnover
results
Our recommended initiatives were implemented, resulting in meaningful changes to the credit agreement. The asset management company added covenants to reflect a lower risk appetite and tightened the underlying asset eligibility criteria.
conclusion
The operational due diligence conducted by our team provided our client with a clear understanding of their investment risk and a roadmap for improvement. The results demonstrate the value of operational due diligence in identifying and addressing operational challenges that impact an investment.
what's the problem?
Our client, an asset management firm, was looking to extend a senior credit facility to a fin-tech company, an industry in which the lender did not have a sufficient operational knowledge.
our approach
Our team conducted a comprehensive operational due diligence to understand the quality of work done by the fintech team, assess the operational efficiencies, and project scalability based on the proposed capital infusion. We analyzed the company's systems, processes, and people, and conducted on-site visits and interviews with key personnel.
Findings
Our findings revealed several key areas for improvement, including outdated practices, lack of standardization in service processes, and ineffective risk management.
SOLUTION
Based on our findings, we recommended several initiatives to streamline operations, including:
• Integrating automation in the risk-analysis stage
• Implementing standard operating procedures for all service processes
• Aligning salaries and benefits with industry standards to reduce employee turnover
results
Our recommended initiatives were implemented, resulting in meaningful changes to the credit agreement. The asset management company added covenants to reflect a lower risk appetite and tightened the underlying asset eligibility criteria.
conclusion
The operational due diligence conducted by our team provided our client with a clear understanding of their investment risk and a roadmap for improvement. The results demonstrate the value of operational due diligence in identifying and addressing operational challenges that impact an investment.
